Yes, they are definitely trusted. I’m having some minor payment issues as my payment doesn’t seem to be going through. The seller got in touch and finally we could see that my payment was done. My doll shipped in less than a week and arrived within 3 days. I am very happy with this purchase; she is very cute and I can dress her in cute clothes. I love seeing it in my room, it adds a level of cuteness that wasn’t there before! 5 stars, I would buy again, and if you are hesitant, I recommend you get a doll. you won’t regret it.