Yes, they are legit and reliable. My purchase was originally charged twice, but when I went to their website to confirm the problem, I was told by an external customer service contact through the website that someone would email me. mail, and got back to me within a few mornings I refunded my extra and kept the original. Then they told me they would email me when it shipped, which they did. I have more trust in this company and don’t mind recommending a product or spending money on another doll anytime soon. The received doll also proves that he is an excellent seller! Great doll and perfect quality! I like it!
